Olimpo Tech

Hermes logo Hermes · Quality and suppliers

Supplier quality, from onboarding to audit

Qualification, self-assessment, audits, non-conformance, performance, risk, ESG and procurement in one system, with a portal where suppliers take part in the process.

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For Supplier quality Procurement and sourcing Internal and field auditors Suppliers, through the portal

Audit · Metalúrgica Alfa

Saved on the phone

23 of 25 items · offline

Performance · Metalúrgica Alfa

NCR closed

Effectiveness verified

Illustrative example with fictitious data

In practice

From the field audit to a closed NCR.

An example: Metalúrgica Alfa goes through its yearly supplier audit.

Illustrative example with fictitious data

  1. The audit goes on without signal

    The auditor fills in the checklist on the phone inside the plant, with photos and evidence, even offline. Everything syncs when the connection returns.

    Audit · Metalúrgica Alfa

    Saved on the phone

    23 of 25 items · offline

  2. The finding becomes an NCR

    The expired calibration found in the audit opens a nonconformity, with a deadline and an owner at the supplier.

    NCR-0142 · Expired calibration

    Open

    15-day deadline

  3. The supplier answers in the portal

    The supplier handles the NCR with an action plan or 8D and sends evidence through the portal, with no spreadsheets by email.

    Action plan · 8D

    Awaiting approval

    Sent by the supplier

  4. Performance shows the result

    With the NCR closed and effectiveness verified, the history feeds the supplier's performance and risk.

    Performance · Metalúrgica Alfa

    NCR closed

    Effectiveness verified

Iris logo

Iris, the Hermes AI

A copilot that knows your suppliers

Iris answers with the Hermes data you can already see, recommends next steps and prepares actions that only run after a person approves them.

  • Chat and copilot in every module

    Ask about a supplier, an audit or an NCR from the screen you are on.

  • Actions only with approval

    Iris proposes; a person approves before anything changes.

  • Content translation

    Translates record content for teams and suppliers who speak other languages.

  • Answers grounded in your records

    Searches the customer's documents and records to support each answer.

Iris · Hermes copilot

Illustrative conversation with fictitious data

  1. You: How is the supplier Alfa Metalworks doing?
  2. Iris: Alfa Metalworks has 2 open NCRs and its ISO 9001 certificate expires in 20 days. The last audit requested calibration evidence, still unanswered.
  3. You: Open an action plan for the calibration.
  4. Iris: I drafted the action plan with a 15-day deadline for the supplier's point of contact. Waiting for your approval.
Illustrative conversation with fictitious data

Modules

What Hermes does

The modules work together: an audit opens an NCR, the NCR weighs on performance, and performance feeds into risk.

  • Suppliers

    Records, criticality, invitations and supplier self-registration, qualification, re-evaluation and requalification.

  • Self-assessment

    Questionnaires by scope answered by the supplier, with approval question by question.

  • Audits

    Standards and clauses, checklists, findings, evidence requests, scoring, PDF reports and mobile audits even without internet.

  • Non-conformance

    NCRs handled through action plans, CAPA or 8D, with root cause, effectiveness checks and recurrence.

  • Performance and risk

    Quarter Score, on-time delivery (OTD), scorecards, risk with configurable factors and a 360° supplier view.

  • ESG

    Versioned ESG questionnaire, Scope 3 emissions and diversity, answered through the supplier portal.

  • Purchasing and quotes

    Purchase orders, RFQs with bid comparison and awarding, contracts with SLAs and renewal.

  • Documents and certificates

    Document management with versions, approval and validity; certificates with expiry alerts and renewal.

  • Approval workflows

    Approval matrix, delegations and a single inbox of pending items with escalation by deadline.

  • Supplier portal

    Suppliers follow their qualification, audits, NCRs, performance, documents and quotes.

  • ERP integration

    Read connectors for SAP, TOTVS and Oracle, plus bulk import from spreadsheets.

  • Dashboards and BI

    Today's priorities, an executive dashboard and BI with quality and risk indicators.

See also

FAQ

Frequently asked questions

How much does it cost?

It depends on the system, the size of the operation and the modules. In the first conversation we learn what you need and send a proposal.

Can I see the system before signing up?

Yes. We run a demo with situations similar to your operation.

Can I bring the data I already have?

Yes. During rollout we help load the main records, including from spreadsheets.

Does it work without internet?

What is used in the field does: Hermes audits, Aristeu pest inspections and the Argo driver app keep working without signal and sync when the connection returns.

Can the AI change anything on its own?

No. It only looks at what the person can already see and prepares actions that happen only after confirmation.

Does it work over WhatsApp?

Important alerts can arrive on WhatsApp, and in Aristeu the Ceres assistant answers text, photos and audio.

Does it integrate with my ERP?

The systems have a REST API with access keys and webhooks. Hermes has read connectors for SAP, TOTVS and Oracle, and Argo exchanges EDI Proceda files.

Does it serve teams in other countries?

Yes. The interface is in Portuguese, English and Spanish, and so is the help center.

Contact

See the system with your operation.

Tell us how your company works today. We show the system with situations similar to yours.

Or write to [email protected]

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